The environment

Reducing our environmental impact

We're committed.

At TalkTalk we take our responsibility towards the environment seriously and we are committed to doing everything we can to help meet the challenges of climate change.

  • susie-buckridge2.png

    A message from our Group Product, Data and Analytics Director, Susie Buckridge

    "There has never been a more critical time to reduce emissions and protect our planet. Our company-wide environmental policy builds on what we've accomplished so far, embedding sustainability into our operations so that we can go further to significantly reduce our carbon footprint over the coming years."

    Read our policy


We have reduced our carbon footprint in our offices and data centres by over 90% in the last five years. However, as the urgent need for action becomes greater, we need to do more. Read on to see how we will achieve our vision.

Our commitments

Business Ambition for 1.5 Degrees

TalkTalk have signed the Business Ambition for 1.5 Degrees, committing to net zero across everything we do by no later than 2050.

As part of this ambitious pledge, TalkTalk have also joined a group of only 3,000 companies worldwide to commit to set near term Science Based Targets, which have now been validated.

Scope 1, 2 and 3 emissions

Specifically, TalkTalk look to reduce scope 1, 2 and 3 emissions by at least 42% between FY20 and FY30.

By optimising our data centres and offices to be as efficient as possible, as well as working with our suppliers and customers, we look to reach our goals.