Commercial Manager

Location: Salford Quays, M5 3TT (Hybrid working)

Contract Type: Full Time


Commercial Manager

Are you an experienced Commercial Manager, who’s looking to develop your career in market leading telco challenger brand, with 4-star Glassdoor reviews and in the top 10% of UK tech employers?

Here at TalkTalk, we’ve got an excellent opportunity for an Commercial Manager to join our talented team at our fantastic head office in Salford Quays, Manchester.

In return, our Marketing Manager receive a highly competitive salary, flexible hybrid working, market-leading benefits and free parking.

We’re also not your usual 9-5. We’re a dynamic workplace and we want to talk to you about how you like to work


  • Own the enterprise pricing strategy from formulation, senior approval, through to execution
  • Lead sales and marketing strategies
  • Review and analyse competitor pricing and promotions to optimise TTB Direct market activity and fully understand market trends
  • Be a key player in Go To Market activities; support new products, proposition and promotional activities across our product range and enterprise segment
  • Liase with 3rd party vendors to ensure we have the right commercial structures in place
  • Support with our wholesale agreements, negotiation and interrogation
  • Analyse trading results and make future recommendations and influence senior stakeholders, across Ops, Finance and Commercial
  • Product elasticity testing and key KPI analysis; recommending reports builds and options for trading repair
  • Understand our customers and their needs from first contact, through to in-life, and supporting our base management cadence
  • Understand TTBs product portfolio and associated commercials and segments
  • Commercial analysis including product profitability and bespoke deals
  • Support with sales Business Partnering; Product and Commercial education, identify efficiencies through process improvement and help shape capex requirements
  • Support in our price rise activities

What we’re looking for:

  • Strong analytical, performance metric and budgeting skills
  • Excellent interpersonal and stakeholder skills
  • A strategic and entrepreneurial mindset
  • A passion for customer insight and the competitive market
  • A ‘challenge the norm’ outlook
  • Ideally, a knowledge of the telecommunication market

As a recognised Top 50 Inclusive Employer in the UK, we know that diversity means success and innovation. We want our workplace to reflect the communities and customer we serve. Being inclusive is part of our DNA; we are all 100% human, and we create a culture where you can truly be yourself.

We’re also not your usual 9-5. We are a dynamic workplace and we want to talk to you about how you like to work.


  • My Wellbeing

    We want you to feel good at work — and not just because you’re doing great things for our customers. We run lots of wellbeing initiatives throughout the year.

  • My Products

    We offer all of our people free TalkTalk Fibre, TV and Phone (you’ll be helping us make them what they are, so it’s only fair that you get to enjoy them).

  • My Flexibility

    We all lead different lives and like to work differently, so whether it's working from home or starting and finishing your day later, we’ll give you the flexibility you need to do your best work.

  • My Benefits

    Think company pension scheme, private medical insurance, income protection and life assurance, plus all sorts of other benefits designed to make your life easier.


Commercial Manager

Location: Salford Quays, M5 3TT

Contract Type: Full Time