TalkTalk Business

Putting brilliant ideas into practice


Where every customer matters

TalkTalk Business Direct is a leader provider of B2B voice, data, system and mobile services. For over 20 years, we've helped businesses of all sizes find the right solutions to help them grow. Our teams provide a fantastic service, working with our customers to understand their needs so that we can offer the perfect tools.


Our unrivalled customer loyalty starts with our people.

It’s their hard work that ensures our business customers receive the service they expect from TalkTalk, and that's why our market share continues to grow. Our teams listen carefully to the businesses who use our products and services. And whichever function you join us in, you’ll build on the sense of pride that we all share about working at TalkTalk.

Key teams in TalkTalk Business

  • Commercial

    In Commercial, we support the growth of TalkTalk Business in the market. Our teams are Marketing, Trading, Product, and Insight. We’re proud to be one of Britain’s largest providers of business connectivity, and we want to continue to grow as we match our customers with their perfect fit of products.

  • Sales

    We’re the TalkTalk Business Sales team, and we’re a determined group who help create incremental value for TalkTalk’s business customers. Our working days are target-driven and customer-focused, and we connect business customers with excellent products to fit their needs.

  • Operations

    In Operations, we own the service for our new and existing customers, supporting the growth ambitions of the business through efficient and scalable delivery. Our main ambition is for our customers to continue to find us incredibly easy to work with, and we're structured around the key end-to-end customer journeys of Delivery, Order-to-Cash, Service, and Assurance.