Utility Warehouse and TalkTalk Group announce new, long-term agreement underpinning substantial growth and acceleration of full fibre


Utility Warehouse (UW) the UK’s leading multi-service utility provider (listed as Telecom Plus PLC) has entered into an improved and extended wholesale supply agreement with TalkTalk Communications Ltd (trading as TalkTalk Group), the UK’s largest and fastest growing consumer wholesale provider of fixed connectivity services

The new agreement runs for a five year minimum term, with significant commercial benefits for both organisations. These will ensure UW can maintain a competitive and increasingly profitable broadband proposition over the medium/long term as the shift to full fibre accelerates, further underpinning the strong trend in organic multi-service customer growth currently being achieved.

In addition, UW will benefit from TalkTalk Group’s scale relationship with BT Openreach as well as a growing network of alt-net fibre relationships, including City Fibre, Community Fibre and Freedom Fibre, giving UW customers access to the widest range of full-fibre connectivity in the market.  

The new agreement cements a long-term partnership of over 15 years.

Andrew Lindsay & Stuart Burnett, Co-CEOs, said:

“With record numbers of new households turning to UW to save on their bills, our multi-service offering has never been more in demand.  This new, long-term agreement with TalkTalk Group underpins the substantial growth opportunity in front of us, enabling us to offer market-leading fibre broadband pricing and service quality, alongside the UK’s cheapest energy and highly competitive mobile and insurance offerings. 

“At a time when cost of living pressures continue to rise, and other major broadband providers have been imposing substantial automatic inflation-linked price rises on their customers, we are proud to have not only maintained our existing competitive fibre broadband prices throughout 2022, but will also be freezing them throughout the winter.”

Tristia Harrison, CEO at TalkTalk said:

Utility Warehouse is one of our longest standing and most significant wholesale customers. We are delighted to not only be extending this relationship but strengthening it to truly accelerate full fibre take up across the UK. As the UK’s largest wholesaler of fixed connectivity, we will be offering Utility Warehouse customers affordable access to our unrivalled full fibre network spanning multiple fibre builders. We look forward to this partnership continuing to go from strength to strength.”


About UW 

Utility Warehouse is the UK’s leading multiservice utility provider, offering customers a range of products and services through one account. Customers can choose energy, mobile, broadband, insurance products, and cashback cards and get discounts when they take multiple services.

UW acquires its customers through a network of Partners all across the country. These Partners recommend UW’s services to friends, family and people they know by word of mouth.

Utility Warehouse is listed on the London Stock Exchange (Ticker: TEP LN) as Telecom Plus. Telecom Plus is a FTSE 250 company. 

Registered in England: Company number: 04594421 Utility Warehouse Limited is authorised and regulated by the Financial Conduct Authority.


About TalkTalk  

TalkTalk is the UK’s largest value for money connectivity provider with over four million broadband, TV, mobile and landline customers. We're rolling out the UK's latest fibre technology, bringing 100% full fibre directly into homes and businesses across Britain. Since entering the market in the early 2000s, we’ve had a proud history as an innovative challenger brand believing that simple, affordable, reliable and fair connectivity should be available to everyone. We were the first internet provider to scrap separate line rental charges across all our plans; the first to launch free broadband at a time when people were paying above the odds; and the first to offer free network-level parental controls. 


About TalkTalk Wholesale Services  

TalkTalk Wholesale Services is one of the largest B2B telecoms providers in the UK, serving the needs of business and public sector customers nationwide and working with over 650 partners. We remain focused on being a fibre first provider and deliver a full range of business-grade communications products and services, including Connectivity and Networking, Hosted Solutions, Voice and IP telephone systems. It’s our mission to democratise fibre, to level the playing field for UK businesses, enabling them to achieve their every ambition.  

Through our partners, we are Britain’s largest provider of wholesale broadband to small businesses and consumers, with over  60% market share. Our full suite of Ethernet products allows us to serve businesses from SMEs to enterprises as well as public sector.