Landline calls up by 50% during lockdown

20th May 2020: Calls made via landline phones in the UK have increased by 50% during lockdown as Brits turn to more traditional methods of communication to stay in touch with family and friends.

According to new data released today by TalkTalk, total minutes spent on landline calls grew by 49% year-on-year in March* and 51% year-on-year in April**.

While the popularity of video calls for both work and leisure has been well documented, it appears the more traditional landline telephone has also been enjoying a renaissance during these trying times.

This growth has been driven by a sharp spike in domestic calls as Brits look to keep in touch with loved ones by phone. Calls made from UK landlines to UK national and mobile numbers rose by 60%*** across March and April, whereas calls to international numbers increased by 7%**** in the same period.

TalkTalk has always been committed to providing great value and experience. That’s why calls between TalkTalk landline customers are free for up to three hours at a time, and flexible phone add-ons, such as the Unlimited UK Calls Boost, can be added for just one month at a time.

Sian Doyle, Consumer Managing Director at TalkTalk, said: “This data demonstrates the continuing importance of landlines to people all over the country. Calls between TalkTalk landline customers are free and with the Unlimited UK Calls Boost our customers can continue to catch up with those most important to them, safe in the knowledge that their phone bill won’t be more expensive as a result”.

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Notes to Editors

About TalkTalk’s Unlimited UK Calls Boost

The Unlimited UK Calls Boost currently costs just £12 a month. It enables TalkTalk customers to phone all standard UK landlines and mobiles all day, every day for 60 minutes at a time at no extra charge. Excluding calls to the Channel Islands, Isle of Man, dial-up internet, indirect access and all other numbers are not included.

All TalkTalk’s Boosts offer great flexibility to customers by allowing them to add additional phone, broadband or TV features to their service for one month at a time. Visit our website for more information.