Posted: 28 January 2020

TalkTalk hires former journalist and corporate campaign strategist head to lead Corporate Affairs

TalkTalk has hired the former BBC journalist and campaign strategist, Lucy Thomas, as Director of Corporate Affairs.

Lucy joins from the communications agency, Edelman, where she was Senior Director, leading campaigns and advising major brands like Uber, Sainsbury’s and Coca Cola on corporate reputation, PR, political campaigning and crisis management.

Thomas is also a former BBC journalist, serving as a Producer on Newsnight and Radio 4 News Programmes. She was also based in the BBC Brussels bureau covering the EU institutions for four years. She also has experience leading major national political campaigns, including co-founding and leading communications for a referendum campaign in 2016.

Tristia Harrison, CEO of TalkTalk said:

“I’m thrilled that TalkTalk is gaining Lucy’s media and campaigning expertise. She joins an excellent communications and public affairs team at a really important time for the business, as the Government and Ofcom consider major changes to the industry and the debate about full fibre networks is at the top of the political agenda.

“Lucy and her team will make sure TalkTalk's challenger voice is heard at every decision-making table, in Westminster and in the media. We want to see the maximum number of homes and businesses benefitting from full fibre, but it's crucial that's done in a way that protects competition and ensures full fibre is affordable for everyone.”

Lucy Thomas, incoming Director of Corporate Affairs, said:

“I’m delighted to be joining such a vibrant brand, putting consumers right at the heart of the conversation about full fibre and providing affordable, reliable connectivity for everyone. Working with a fantastic female leadership team in Tristia Harrison and Kate Ferry is also particularly exciting, given the sector’s traditional male dominance. 

“The decisions made by Government and Ofcom over the next 12-18 months will help shape this industry for the next decade. It is crucial we’re at our campaigning best, sticking up for our customers and reminding everyone why TalkTalk’s role as the challenger really matters.”


Notes to Editors

About TalkTalk Group

TalkTalk is the UK’s leading value for money connectivity provider. We believe that simple, affordable, reliable and fair connectivity should be available to everyone.

Since entering the market in the early 2000s, we have a proud history as an innovative challenger brand. Today, we provide landline, fibre, broadband, TV and mobile services to over four million customers. We operate Britain’s biggest unbundled broadband network, covering 96% of the population, supplying services to consumers through the TalkTalk brand, to businesses through TalkTalk Business, and by wholesaling to resellers.

Media contacts

Lucy Thomas, Director of Corporate Affairs

Dafydd Wyn, Head of Corporate Communications