Security Access Manager

Location: Salford Quays, M5 3TT (Hybrid working)

Contract Type: Full Time


Security Access Manager

The role

As our Security Access Manager at TalkTalk, you’ll play an influential role in leading your team to implement and maintain an effective compliance and governance framework for our Access Control processes, with a focus on joiners, movers and leavers.

Collaborating with Senior Managers, Audit & Risk, Finance and HR, you’ll ensure that only authorised users gain access to TalkTalk’s systems and applications and that individual accountability is assured, whilst providing a clear and consistent view of access management through accurate reporting.

The team

You’ll be part of the Security Risk Management team, which is a fundamental part of our strong and high-performing Security function within TalkTalk’s Technology and Security Business Unit.  

Responsible for inspiring and leading the team of Security Access Specialists and for the governance of our partner from the Access Management perspective, you’ll report directly to the Head of Security Risk Management.

Your responsibilities

  • You’ll be responsible for motivating, challenging and line managing a team of Security Access Specialists, whilst driving and implementing process and cultural change and delivering the continuous improvement of the Compliance and Governance Framework for TalkTalk’s key partner who manages operational duties relating to access control.

  • Whilst ensuring the framework is embedded within the project/programme, you’ll be accountable for centralising TalkTalk’s system/application access and governance and the end-to-end reporting dashboard from creation, improvement and documentation, to ensure operational activities are performed within SLAs and agreed KPIs.

  • You’ll create RACI and conduct regular User Access Reviews and reconciliations of accesses in relation to internal staff, Outsourced Service Partners and Business Partners, to ensure no unauthorised access.

  • Developing business cases where needed, to support and improve Access Management Framework and processes, you’ll also deliver presentations to Senior Managers and support the delivery of Information Security Training & Awareness activities.

  • You’ll implement access control-related tools (IDAM, RBAC), ensuring these are successfully transitioned over to our partner, as well as the operational management of Privileged Access Management (PAM) tools and Security compliance audits such as ISO27001, PCIDSS, NIST, Finance audits, and TSA from the Access Management perspective.

To be successful in this role


  • Proven strategic and operational experience as a people manager in a technical compliance-related role.

  • Excellent communication and influencing skills, partnering with internal and external stakeholders.

  • The ability to collate and report accurate data, drive continuous improvement, and present reports to senior management.


  • Direct experience as a Security Access Manager, Access Control Manager or similar management role in user access management, gained in a telecoms environment.

  • Exposure to SailPoint and Workday.

If this Security Access Manager role sounds like you, please apply and we will be in touch soon!

As a recognised Top 50 Inclusive Employer in the UK, we know that diversity means success and innovation. We want our workplace to reflect the communities and customer we serve. Being inclusive is part of our DNA; we are all 100% human, and we create a culture where you can truly be yourself.

We’re also not your usual 9-5. We are a dynamic workplace and we want to talk to you about how you like to work.


  • My Wellbeing

    We want you to feel good at work — and not just because you’re doing great things for our customers. We run lots of wellbeing initiatives throughout the year.

  • My Products

    We offer all of our people free TalkTalk Fibre, TV and Phone (you’ll be helping us make them what they are, so it’s only fair that you get to enjoy them).

  • My Flexibility

    We all lead different lives and like to work differently, so whether it's working from home or starting and finishing your day later, we’ll give you the flexibility you need to do your best work.

  • My Benefits

    Think company pension scheme, private medical insurance, income protection and life assurance, plus all sorts of other benefits designed to make your life easier.


Security Access Manager

Location: Salford Quays, M5 3TT

Contract Type: Full Time