Sales Enablement Coordinator
Location: London, EC2A 1AH (Hybrid working)
Contract Type: Full Time
Who are TalkTalk?
TalkTalk are the UK’s leading value for money connectivity provider. We believe that simple, affordable, reliable and fair fibre should be available to everyone.
The role of a Sales Enablement Coordinator involves supporting the Sales Function and our Partners, helping them to have a great experience and making TalkTalk Wholesale Services easy to do business with.
The Sales Enablement team is responsible for providing a support infrastructure that enables and empowers our Sales teams to deliver brilliantly for our Partners. The team provides a great platform for you to get involved in innovation and process improvement as well as getting exposure to wider business. The team is a critical part of the wider sales function,
Providing desk-based support for Partners and our Salespersons
Responsible for the raising order paperwork as requested by the Sales Teams
Responsible for the raising of orders for Connectivity, Cloud and Retentions
Responsible for processing new leads, creating accounts and ensuring creation of opportunities on Salesforce
Be familiar with products and services and attend internal training and sales meetings as required by your line manager
Support the Sales Account Directors and Managers in fulfilling their role
Navigate 1Portal at a Sales User level
1Portal admin, order placement and order status query support
For incomplete, inaccurate or non-compliant orders, work with the respective Salesperson and/or Partner to resolve outstanding issues
Order status liaison for Partners – proactive and reactive updates
Supplier and Commercial Team liaison if pricing is unavailable via 1Portal
Support and investigate Finance queries
Own ad-hoc Projects delegated by Head of Sales Support
Skills, Knowledge and Experience
Excellent organisational and communication skills (both written and verbal), visual accuracy and attention to detail are essential
Good numeracy skills
Ability to multitask and prioritise when workload volume is high
Deliver responses/results as accurately and efficiently as possible to ensure the best possible chance of winning new business
Highly organised and motivated
Be great to also have:
Product and process knowledge
System and portal knowledge (including Salesforce)
A curious mind and desire to constantly improve
Relevant experience in the Telecommunications Industry
What can we offer you?
Free TalkTalk broadband for all employees!
Electric car charging points available at our HQ.
Heavily subsidised meals in the TalkTalk HQ Soapworks office in Salford.
Access to the Perks at Work platform which gives you hundreds of discounts on high street brands.
Flexible dynamic working is part of who we are at TalkTalk so please talk to us about how you like to work.
What to do next?
If this role sounds like it could be for you, please apply and we will be in touch soon!
As a recognised Top 50 Inclusive Employer in the UK, we know that diversity means success and innovation. We want our workplace to reflect the communities and customer we serve. Being inclusive is part of our DNA; we are all 100% human, and we create a culture where you can truly be yourself.
We’re also not your usual 9-5. We are a dynamic workplace and we want to talk to you about how you like to work.
We give people a chance to do something in ever done before and you can really be yourself here and you'll be appreciated as a member of the team.Mike Senior Data Engineer
It's a great working environment and everyone's really friendly and everyone is able to speak to anyone.Richard Lead Network Architect
It's a great culture here, with lots of cross-functional projects to work on. TalkTalk is also a truly flexible employer!Chris Senior Finance Manager - Technology
As a People Leader in the business, it's a fantastic place to work! There's a real emphasis on reward and recognition at TalkTalk.Donna Head of Contract Assurance, Core Finance
I get to strike a work-life balance. So that's really, you know, great and and useful.Nivedita Business Analyst
There's always something new going on with challenges to keep you interested!Paul Optical Team - Networks
I'm really lucky to be around so many people who are incredibly capable. It's just a really good place to work.Dean Senior Business Analyst
If you want to work in a fast-moving exciting organization where you can really influence the future for our customers, TalkTalk is the place to be.Jon Lead Business Analyst
We want you to feel good at work — and not just because you’re doing great things for our customers. We run lots of wellbeing initiatives throughout the year.
We offer all of our people free TalkTalk Fibre, TV and Phone (you’ll be helping us make them what they are, so it’s only fair that you get to enjoy them).
We all lead different lives and like to work differently, so whether it's working from home or starting and finishing your day later, we’ll give you the flexibility you need to do your best work.
Think company pension scheme, private medical insurance, income protection and life assurance, plus all sorts of other benefits designed to make your life easier.
Sales Enablement Coordinator
Location: London, EC2A 1AH
Contract Type: Full Time