Product Manager - Broadband
Location: London, EC2A 1AH (Hybrid working)
Contract Type: Full Time
Product Manager - Broadband
In this new and exciting role of Product Manager – Broadband at TalkTalk Business Wholesale Services, you’ll join an established product function to help build the next generation of industry-leading Broadband for the Business Wholesale Channel. Working collaboratively across the TalkTalk group, you’ll develop our next generation of lower bandwidth services for each of our target customer markets
As the Product Manager – Broadband, you’ll also ensure we have relevant, compelling and high-performing products by engaging key partners and internal stakeholders. Ensuring TalkTalk Business Wholesale Services continues to deliver value to the market through our digital pillars of innovation, automation and ease of business.
This Product Manager – Broadband opportunity would be ideally suited to you as an ambitious person with comparable experience and a proven track record of delivering to tight deadlines and exceeding product performance targets within the IT and/or Telecoms markets.
You’ll partner with the Product Strategy Director and the Head of Business Connectivity to create the vision, strategy, deliverables and timescales for your product roadmap.
Collaborating with Product Operations, Commercial, Automation, Marketing, and other internal teams, you’ll ensure that the Wholesale Business Broadband roadmap milestones are delivered on time and within budget.
You’ll liaise with Sales, Marketing, Product Marketing, Technology and Operations to ensure that both new products and enhancements are launched successfully to both internal and external audiences.
Collaborating with Marketing and Product Marketing to create highly compelling materials and collateral, including blogs, press releases and webinars, you’ll also identify new areas of revenue opportunities via product enhancement.
You’ll ensure TalkTalk Business Wholesale Services continues to offer thought leadership to the market on relevant topics and future developments, represent TalkTalk Business Wholesale Services and our strategic vision at industry bodies and events, and help identify opportunities through tailoring products and services to key vertical markets.
Whilst ensuring our Wholesale Business Broadband propositions are performing in line with budget expectations, you’ll partner with Sales, Support, Operations and Marketing to address areas of concern, such as performance behind budget, poor product line performance or poor customer experience.
You’ll be accountable for achieving excellence in the customer experience, product roadmap delivery vs Targets, and product health metrics, such as NPS and delivery times.
To be successful in this role
Proven track record as a Product Manager, delivering to tight deadlines and exceeding product performance targets within the IT and/or Telecoms markets.
Knowledge of the Broadband market, with other complementary technologies and services, ideally within Wholesale Business Broadband.
A flexible and dynamic approach to overcoming obstacles and achieving goals, with the energy and enthusiasm to be a proposition champion both internally and externally.
The ability to think strategically and to demonstrate a sound understanding of the go-to-market gates for the ongoing implementation of the proposition, and the ability to think ahead of trends and spot opportunities to enhance value.
Commercial acumen, with must have a good grasp of commercial scenarios, problem-solving, break-even points and return on investment analysis.
Strong interpersonal skills, the ability to collaboratively communicate ideas, drive change and improve product success through the optimisation of processes.
Salesforce and MS Office, including Word, Excel, PowerPoint & Outlook.
The willingness to travel within the UK and internationally on occasion.
If this Product Manager – Broadband sounds like you, please apply and we will be in touch soon!
As a recognised Top 50 Inclusive Employer in the UK, we know that diversity means success and innovation. We want our workplace to reflect the communities and customer we serve. Being inclusive is part of our DNA; we are all 100% human, and we create a culture where you can truly be yourself.
We’re also not your usual 9-5. We are a dynamic workplace and we want to talk to you about how you like to work.
I get to strike a work-life balance. So that's really, you know, great and and useful.Nivedita Business Analyst
There's always something new going on with challenges to keep you interested!Paul Optical Team - Networks
I'm really lucky to be around so many people who are incredibly capable. It's just a really good place to work.Dean Senior Business Analyst
It's a great culture here, with lots of cross-functional projects to work on. TalkTalk is also a truly flexible employer!Chris Senior Finance Manager - Technology
It's a great working environment and everyone's really friendly and everyone is able to speak to anyone.Richard Lead Network Architect
As a People Leader in the business, it's a fantastic place to work! There's a real emphasis on reward and recognition at TalkTalk.Donna Head of Contract Assurance, Core Finance
If you want to work in a fast-moving exciting organization where you can really influence the future for our customers, TalkTalk is the place to be.Jon Lead Business Analyst
We give people a chance to do something in ever done before and you can really be yourself here and you'll be appreciated as a member of the team.Mike Senior Data Engineer
We want you to feel good at work — and not just because you’re doing great things for our customers. We run lots of wellbeing initiatives throughout the year.
We offer all of our people free TalkTalk Fibre, TV and Phone (you’ll be helping us make them what they are, so it’s only fair that you get to enjoy them).
We all lead different lives and like to work differently, so whether it's working from home or starting and finishing your day later, we’ll give you the flexibility you need to do your best work.
Think company pension scheme, private medical insurance, income protection and life assurance, plus all sorts of other benefits designed to make your life easier.