Role Summary:

You will act as Virtual1’s technical SME for all aspects of Security and SD WAN.

You will need to determine best practice for build standards of customers solutions across the security and SD WAN portfolio and maximise automation potential of standard build templates across the portfolio, ensuring efficiency of build process.

Responsibilities:

• You will assist Pre sales with the development of high and low level design documentation standards
• You will Structure ‘’acceptance to operations’’ documentation criteria of handover from pre sales of high and low level design enabling build
• Work with the product team/manager on development of new technical process to enable build / support of new features or services
• Model the build effort across different solution types and factor in resource required to deploy at scale, professional services structure model.
• Work with Security / SD WAN product manager to ensure commercial model for effort vs cost stacks up
• Develop proof of concept & post build testing criteria for handover in to live service & support
• Support Virtual1 staff that are training on NSE4/5/7/SDWAN with expediting skills and business readiness, support internal teams as security principal
• Technical coach and mentor to internal departments on security and SDWAN betterment
• Accountable for the successful technical deployment of security solution delivery, utilising resource in the build (EI) teams and being hands on where required
• Technical escalation point for in life support queries, support the NOC teams with complex troubleshooting, utilising vendor contacts where appropriate
• Set the software/firmware versions that the Fortinet/Juniper estate should run to and ensure compliance with any critical releases, engage support HoD on upgrade planning & execution process.
• Develop and maintain exceptional relationships with vendor tech peers (Fortinet and Juniper), ensure one step ahead of developments and anything impacting service

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