Location: Salford Quays, M5 3TT (Hybrid working)
Contract Type: Full Time
We’re TalkTalk, a challenger brand in the world of Broadband, Phone, Mobile and TV. Our job is to bring the best value connectivity, to everyone. We believe every customer matters, so we offer products and services that are simple, affordable, reliable and fair. We’ve created a working environment where you can be yourself and give your all. You’ll be called on to out-think the competition and work closely with your colleagues to come up with new ideas and deliver great results for our customers. This is your chance to make a difference, and great performance will take you far. It won’t always be easy, but it’s always exciting and it promises great opportunities for you, and our business, especially if you’re ready to stand for something.
We are on a hugely exciting journey with data and analytics to develop a world-class team here at TalkTalk. Marketing Technology Engineer (MarTech Engineer) will play a part in executing our data and analytics strategy. Successful data capture, governance and tag management will be achieved through collaborating with product owners, developers and the marketing team to help build a digital analytics and tag management platform which will support our efforts as we move towards becoming an insight driven organisation.
Improve the measurement of digital products, marketing and experimentation through:
Designing tag management, data layer, product analytics including experimentation platforms
Managing and governing digital data capture, compliance, user access and tag management
Implementing and optimising the use of marketing technology tags and technologies.
Work in partnership with stakeholders across the business, notably developers, product owners, data engineers and the marketing team.
Proactively identifying opportunities for improving product measurement and marketing reporting and activation
Monitor feature releases and data quality, addressing data quality issues when present working with developers, data engineer and marketing specialists through to resolution.
Support the Data Engineering team managing pipelines from digital analytics into our data warehouse
Governing and maintain our systems through process design, documentation, user access and where required education
What you need to succeed
An open/growth mindset, flexible and positive attitude toward new challenges, with a willingness to embrace new technologies and business change
A good understand of at least 2 (but not all) of the below of the below data capture and marketing technologies:
Digital Analytics platforms (Google Analytics, Adobe, Amplitude, GA4, UX Analytics)
Experimentation platforms (Optimizely, Maxymiser, AB Tasty)
Tag Management Solutions (Google Tag Manager, Tealium, Adobe Launch etc…)
Data Layers (DigitalData, W3C or Tealium UTAG etc…)
Advance Web Technologies (Angular JS, Server Side, .Net)
Marketing Technology Platforms (SA360, Google Campaign Manager et al)
In addition to:
Prior experience of collaborating on digital data solution design with developers and translating business requirements into readable design documentation is advantageous but not required
How we’ll support you:
Support from your manager to help you succeed in your role at TalkTalk including career progression and professional development
• A clear onboarding program aimed at helping you settle into the business and start providing value in your first few months at TalkTalk
• Additional training and support from our optimisation leads and analytics manager helping you help us achieve our goals to become an insight driven organisation through experimentation
• Amazing benefits including a truly flexible working and work from home policy, 25 days holiday, an extra day’s holiday for your birthday, large allowances for illness, maternity and paternity
As a recognised Top 50 Inclusive Employer in the UK, we know that diversity means success and innovation. We want our workplace to reflect the communities and customer we serve. Being inclusive is part of our DNA; we are all 100% human, and we create a culture where you can truly be yourself.
We’re also not your usual 9-5. We are a dynamic workplace and we want to talk to you about how you like to work.
It's a great working environment and everyone's really friendly and everyone is able to speak to anyone.Richard Lead Network Architect
If you want to work in a fast-moving exciting organization where you can really influence the future for our customers, TalkTalk is the place to be.Jon Lead Business Analyst
There's always something new going on with challenges to keep you interested!Paul Optical Team - Networks
I'm really lucky to be around so many people who are incredibly capable. It's just a really good place to work.Dean Senior Business Analyst
I get to strike a work-life balance. So that's really, you know, great and and useful.Nivedita Business Analyst
We give people a chance to do something in ever done before and you can really be yourself here and you'll be appreciated as a member of the team.Mike Senior Data Engineer
It's a great culture here, with lots of cross-functional projects to work on. TalkTalk is also a truly flexible employer!Chris Senior Finance Manager - Technology
As a People Leader in the business, it's a fantastic place to work! There's a real emphasis on reward and recognition at TalkTalk.Donna Head of Contract Assurance, Core Finance
We want you to feel good at work — and not just because you’re doing great things for our customers. We run lots of wellbeing initiatives throughout the year.
We offer all of our people free TalkTalk Fibre, TV and Phone (you’ll be helping us make them what they are, so it’s only fair that you get to enjoy them).
We all lead different lives and like to work differently, so whether it's working from home or starting and finishing your day later, we’ll give you the flexibility you need to do your best work.
Think company pension scheme, private medical insurance, income protection and life assurance, plus all sorts of other benefits designed to make your life easier.