Infrastructure Solution Designer 
 

The role 

As an Infrastructure Solution Designer here at TalkTalk, you’ll assess, review, and analyse complex issues or technical requirements and use that information to create appropriate, efficient, sensible, and cost-effective solutions. 

Articulating the concept of any design solution to different areas of the Business, and adjusting the level of technical reference accordingly, you’ll complete design documentation within appropriate and efficient timescales, which adhere to pre-defined standards, whilst working independently and as part of a team, effectively multi-tasking, having good attention to detail, and challenging when needed. 

The team 

The Infrastructure Solution Design Team works with operational and project teams to provide detailed designs and guidance on various aspects of infrastructure solutions and is responsible for producing high-level conceptual and low-level designs, whilst providing guidance and support for transition, transformation, and delivery on a variety of initiatives.  

Infrastructure Solution Designers apply functional knowledge and technical expertise to design systems which align with the TalkTalk strategic vision and balance pragmatism with sensible technology decisions to create designs that underpin TalkTalk’s critical systems. 

Your responsibilities 

• As part of infrastructure and platform design, you’ll analyse both simple and complex solution requirements, and review and create design documents as a subject matter expert for infrastructure solutions, whilst adhering to existing design standards and creating/defining new ones when required. 

• You’ll deliver time-critical work via individual prioritisation techniques, working on both single-asset designs and multi-year, multi-site, multi-platform solutions, and approach solutions in a logical, sensible, and pragmatic way - then present clearly and concisely. 

• Considering the impact of designs from an infrastructure deployment and operational support perspective, you’ll design, document, discuss, and drive solutions forward in a proactive manner. 

• You’ll collaborate with a variety of Teams across the Business – from Security and Enterprise Architects, Solution Designers, platform and system owners, application specialists, infrastructure engineers, and network specialists – to Project Managers, Business Analysts, and Service Transition Managers 

• Collaborating with the Team during weekly Technical Whiteboard Sessions and governance meetings, you’ll articulate design concepts through written and verbal forms and promote the Team and instigate internal discussion points. 

• You’ll assist in the progression of enterprise and business architecture strategies, whilst recognising requirements and driving forward improvements, ensuring solutions are both appropriate and cost-effective. 

To be successful in this role :

Essential 

• Proven experience as an Infrastructure Solution Designer or similar, responsible for leading infrastructure and platform design projects, whilst ensuring designs align with industry best practice standards and technical risks and potential mitigations are identified. 

• Be familiar with or able to demonstrate adaptability to enterprise-level corporate technology solutions, whilst being comfortable with technology compliance and governance. 

• Work effectively within a smaller team and provide guidance to colleagues, whilst promoting a wider understanding of technical requirements, challenges and concepts. 

• Demonstrate an understanding of both virtualisation technologies (VMware – including vSAN, NSX, vRealize, Cloud Foundation, Horizon, etc) and physical infrastructure. 

• Understand cloud technologies (Microsoft Azure), Microsoft technologies (Active Directory) and storage technologies (SAN, NAS, Fibre Channel, etc). 

Desirable 

• Have a conceptual understanding of networking (DNS, SMTP, VLANs, routing, switches, firewalls, etc). 

• Be familiar with asset management, monitoring, logging, backups, remote access, etc 

If this Infrastructure Solution Designer role sounds like you, please apply and we will be in touch soon! 

As a recognised Top 50 Inclusive Employer in the UK, we know that diversity means success and innovation. We want our workplace to reflect the communities and customers we serve. Being inclusive is part of our DNA; we are all 100% human, and we create a culture where you can truly be yourself. 

We’re also not your usual 9-5. We are a dynamic workplace, and we want to talk to you about how you like to work. 

As a recognised Top 50 Inclusive Employer in the UK, we know that diversity means success and innovation. We want our workplace to reflect the communities and customer we serve. Being inclusive is part of our DNA; we are all 100% human, and we create a culture where you can truly be yourself.

We’re also not your usual 9-5. We are a dynamic workplace and we want to talk to you about how you like to work.