Helping connection happen

Since March 2017, Tristia has been the CEO of TalkTalk Group. Before that, she was the Managing Director of our consumer business. Since we moved our HQ to Salford in 2019, Tristia has worked to develop our community engagement programme in the North West. We partner with local food banks and other community interest projects to help disadvantaged families and children in the area.

Tristia is an Independent Non-Executive Director at Next Plc, the Trustee Chair of homelessness charity Crisis, and an Honorary Trustee for the national charity Ambitious about Autism. She’s also a member of the CEO board and a founding member of the industry campaign against online harm known as Internet Matters. For 9 years, from 2011 to 2020, she also served as Trustee at Comic Relief.

Jonathan has been with TalkTalk since 2015, and in 2021 he took up the role of Group CFO. He has over 20 years experience in several senior Telecoms Finance and Commercial roles, including time with EE and Orange. He’s also been part of several Virgin business start-ups in the UK and across Central and Eastern Europe.

Jonathan Kini (JK) is the Managing Director of the division where all our direct stuff happens, whether that's consumer or business relations. Before that, he was in charge of leading and shaping the growth of TalkTalk Business. He’s also held senior roles in Virgin Media and Vodafone across both B2C and B2B, and also worked with Drax Plc as CEO of the Customer Business.

Beyond TalkTalk, JK is the Non-Executive Director for the Water Services Regulation Authority, Ofwat, who help maintain standards across the water and sewerage industry. He's also Chairman of Business in the Community’s (BITC) Net Zero Carbon Taskforce, striving towards a more sustainable future. He also supports the Bank of England as an independent Non-Executive Director.

Nick leads our Wholesale Services division, where our strategic relationships in B2B and B2c markets happen. As well as that, he looks after our key relationships with infrastructure providers like Openreach and City Fibre. He’s also in charge of our alternative network strategy, making sure we bring the best connectivity to UK homes and businesses.

Before taking on his current role, Nick joined us in 2018 as COO of TalkTalk Consumer. He joined the business in 2005, and has spent his time here in so many different roles, from sales to customer service and digital transformation to operations. He’s highly experienced in telecoms with a career spanning over 25 years in the industry.

Phil has held several senior roles at TalkTalk, giving him broad experience that has come in handy since he took on his current role in 2021. He joined us as Operations Director in Consumer, then became an independent strategic advisor leading the development and disposal of FibreNation, as well as strategic planning for our group which led to successful privatisation. He’s also worked as our Chief Financial Officer in the past.

Away from TalkTalk, Phil spent 8 years in various roles for supermarket group Pick n Pay in South Africa, having started his career in finance at Shell, PepsiCo and Diageo before joining Bain & Company in 1999.

With over 25 years’ experience in the telecoms industry, Phil has been with us since we were known as Opal Telecom. He’s had a number of roles within our growing business, leading the transformation across operations, IT and networks before taking on his current role.

He was instrumental in our early days as a value minutes provider and the growth of Local Loop Unbundling. Now, he’s in charge of the scale and performance of our network, which today carries over 7 Tbps of traffic at peak – and growing! — as well as the Systems that support our colleagues, customers and partners.

Nicky’s role is to drive the delivery of our strategic priorities, which means focusing on improving the pace and quality of change. This is huge for us at the moment as the industry makes a big leap to Full Fibre and Smart Homes.

She’s worked in the telecoms industry for over 20 years, including senior roles at Telewest, ntl:Telewest, Virgin Media and Capita. Her industry experience is broad, from procurement, project management and process delivery to network and IT operations, network management and engineering, provisioning, service management and outsourcing. She’s been at TalkTalk since 2016.

Daniel joined us in 2019. Before that, he gained extensive experience in HR at a number of organisations including Shell, Manpower, FNZ, Xchanging and BDO. He’s worked in Private Equity as both an adviser and within portfolio companies for General Atlantic, JC Flowers and Bain Capital.

Adam joined us in 2022, leading on strategic partnerships with each of the UK’s major fibre builders. He's supporting our acceleration to full fibre and work to switch off old legacy copper. He spent his early career as a consultant on international trade and investment in emerging markets.

Before TalkTalk, Adam was Managing Director of iD Mobile, which he launched in 2015 for Dixons Carphone Plc. He was recruited by them to build a high-growth challenger mobile business from scratch. And before that, he held various leadership roles at Cable & Wireless Plc – everything from working on UK broadband legislation to being responsible for B2B and B2C communications businesses in international markets. He’s led projects for clients like Barclays, the United Nations and the European Commission.