Online safety

As one of the UK’s largest internet service providers, TalkTalk recognises our responsibility to ensure our customers feel safe and confident when online. That’s why we offer customers a number of tools to manage their online experience. We were the first provider to offer free parental filtering to all customers, and today our free HomeSafe product allows website filtering to set up parental filters to stop children accessing inappropriate content.

Teenage Loneliness and Technology

TalkTalk has a long history of leading industry efforts to ensure the internet is a safer place for young people. We are now launching our Talking Loneliness campaign, looking at whether technology should be seen as a source, symptom or solution to tackling the growing issue teenage loneliness.

Ambitious About Autism

We continue to provide support for Ambitious about Autism, the national charity for children and young people with autism. They provide pioneering education services, raise awareness and understanding, as well as campaign for change.

Gender pay

We are proud that our people come from diverse backgrounds and cultures, creating a vibrant working environment that encourages new ideas and fresh thinking.

The environment

At TalkTalk we take our responsibility towards the environment seriously and we’re committed to doing everything we can to help meet the challenges of climate change.

Anti bribery and corruption

TalkTalk has robust anti-bribery and corruption policies. These remind colleagues of the relevant laws; set out scenarios and examples to ensure instances of bribery or corruption can be identified and; advise on how to report concerns.

Modern Slavery

Ethical behaviour is at the heart of everything we do at TalkTalk. We are committed to identifying and addressing any risks of modern slavery within our business and supply chains, including those of our subcontractors and partners.

A Fairer broadband industry

At TalkTalk we’re all about providing fast and reliable fibre broadband that’s affordable. Not just because it is the right thing to do but because it’s the fair thing to do.

It’s a promise we’re proud of, and while the rest of the industry is just waking up to the concept of making sure customers are treated fairly, it’s something that’s been at the very heart of TalkTalk since we started in 2003.