• Second successive quarter of year-on-year revenue growth (+1.7%)
  • Third successive quarter of positive net adds growth (+8,000)
  • 390,000 TV customers at end of quarter with increasing momentum through quarter
  • On-net churn reduced to 1.4% (Q4 FY13: 1.5%)
  • Reiterating FY14 guidance and on track to achieve medium term financial targets

Financial Highlights

  • Total revenue up 1.7% to £421m (Q1 FY13: £414m)
  • On-net revenue up by 7.4% year-on-year to £306m (Q1 FY13: £285m)
  • Corporate revenue £80m (Q1 FY13: £80m)
  • On-net ARPU up by 4% year-on-year to £26.28 (Q1 FY13: £25.27)

Operating Highlights

  • 24,000 on-net net adds (Q4 FY13: +30,000)
  • 160,000 TV customers added (Q4 FY13: +150,000), taking base to 390,000
  • 27,000 new mobile customers added, taking base to 202,000
  • 22,000 new fibre customers added, taking base to 95,000
  • 28% growth year-on-year in data products revenues at TalkTalk Business

Dido Harding, Chief Executive of TalkTalk commented:

“We are continuing to deliver on our commitment to grow the business with strong progress in customer numbers, revenue and new product penetration. Customers are spending more and staying with us longer because of our strong value-for-money deals. Nine months after launching TalkTalk TV on the YouView platform, we are delighted with our progress in building a great, value-for-money TV business. We are reiterating our full year financial guidance and remain confident about delivering our medium-term financial targets of revenue and margin growth.”