“The business bounced back strongly in the final quarter. We recorded our lowest ever churn, testimony to the speed with which customer sentiment has recovered, the success of our greater focus on existing customers, and the growing benefits of our simplification programme."
TalkTalk Group demerged from The Carphone Warehouse Group PLC in March 2010. The Carphone Warehouse Group PLC’s annual reports prior to demerger are provided here for reference.
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