We have been busy

“This is our strongest quarter for TV, mobile and fibre with our lowest churn, and we are excited about the future of quad play. We’re confident we will deliver sustainable growth, a more profitable business, and our FY17 targets"
– Dido Harding, Chief Executive 

About us

We've been busy

"We have made strong financial and operational progress in the first-half of the year with accelerating revenue growth, profits up 45% and operating cash flow up 120%. We are ideally placed as the market moves to quad-play bundling of fixed phone and broadband, TV and mobile. A third of our customers now take phone, broadband and TV from us, 9% take mobile and we recently announced that mobile will now come as standard for all Plus TV customers. 

"This, coupled with our work to continually improve our customers’ experience, has again helped us to reduce churn, which fell to 1.4% from 1.7% a year ago. We expect to deliver revenue growth of at least 4% and strong growth in EBITDA for the full year. In the second quarter we delivered our strongest organic broadband, mobile and fibre net additions infour years as well as adding more TV customers than the rest of the market put together. 

"We expect this growth to accelerate in the second half which means we will invest more in customer acquisition costs than we anticipated at the beginning of the year. This investment will provide us with a larger customer base to leverage over the medium term, further reinforcing our confidence in achieving our FY17 financial targets.”

– Dido Harding, CEO

Read CEO’s introduction

Our strategy

Learn more about the five principles of our core strategy.

Our markets

TalkTalk Group offers voice and data services to consumers and small to
mid-sized enterprises in the UK.

Our history

Find out more about how TalkTalk has evolved since it launched in 2003.